Reset Brother DR420 drum unit life on Brother printers

For HL printers:

  1. Change the drum, keep the front door open while the printer is on;
  2. Press and hold the “GO” button until all lights are lit;
  3. Once all light are lit, release the “GO” button and close the front door;
  4. Make sure the drum light is off;
  5. The counter is reset.

For MFC, DCP multiple function machines:

  1. Open the front door where you put the cartridge in, push the “clear” or “option” button;
  2. It will prompt you: “Change drum, 1-Yes, 2-No”;
  3. Press 1, accept, the machine will reset the drum life.
  4. Close the front door, done!

25 thoughts on “Reset Brother DR420 drum unit life on Brother printers”

      1. there is no button on left and no button is green/white except start button on the bottom right side

        SO JUST WHAT BUTTON IS THIS SO CALLED GO BUTTON ??????????????

  1. For MFC, DCP multiple function machines:
    1.Open the front door where you put the cartridge in, push the “clear” or “option” button;
    2.It will prompt you: “Change drum, 1-Yes, 2-No”;
    3.Press 1, accept, the machine will reset the drum life.
    4.Close the front door, done!
    PRocedure DIDNOT WORK
    just got printer new a few weeks back

  2. Hi, I desire to subscribe for this web site to obtain latest updates, therefore where can i do it please assist. edkeeekkeaag

  3. I have followed the reset proceedure for HL2135W without success.
    When front cover is open and go held down all lights are green except for the error light which is orange.
    After the front cover is closed Toner light flashes

  4. Reset procedure worked for me on my MFC-7360N printer using a drum and toner from Ebay that was not from Brother!

  5. DCP reset worked fine for me. Thanks. Oh BTW my yes was arrow up and no arrow down but it said that on the display.

  6. Worked as described on MFC 7360n opened door pressed clear button 1 yes and pressed enter button -> drum reset.

  7. I am having the same problem as Jim – I have an MFC8710DW printer I have installed a new Brothers cartridge and followed all the instructions including the press 1 to reset counter. It keeps telling me to install a new cartridge and the counter is over 5000 copies and won’t reset.

  8. How do you reset the drum count for a Brothers HL-2280DW laser printer? There is no green or white button and no LED lights. the drum number is DDR-420

  9. Hi

    I have follow This Process…
    For MFC, DCP multiple function machines:
    1.Open the front door where you put the cartridge in, push the “clear” or “option” button;
    2.It will prompt you: “Change drum, 1-Yes, 2-No”;
    3.Press 1, accept, the machine will reset the drum life.
    4.Close the front door, done!

    Can you tell me how many day this working. ?????

    I am wait your reply.

  10. Easier than digging out the manual and looking it up there.
    Worked like a charm on my HL 2270DW.

    1. I have an MFC-9320-CW multiple function machine. Looked for “GO” button, no where on left side.
      Door was open. Replacing New Drums & Cartridges. This is the first time changes Drums have changed cartridge many times.

      HELP!

  11. Hello, and useful thread here, glad I found it…

    I have a Brother DCPL-2540LW Printer and have a question.
    Does this procedure also make an existing drum last longer? If not, is there another process to make an existing drum last longer (or otherwise put off having to replace it)?
    I am getting the “change drum soon” (or similar) indicator.

    Thank you all,
    Sam

  12. LED as shown below will continue to be on or flash if the drum counter was not reset when you replace the drum unit with a new one. NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

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